About Our Shop in Hamilton, ON

Service Excellence Since 2016

NAPA AutoPro - Upper James in Hamilton, Ontario, has been serving the community since 2016, and it quickly became a trusted name in local automotive care. In May 2019, a new chapter began when Andrew Ackers and Alysa Beech took over ownership. With their shared values and commitment to excellence, they transformed the business into a family-owned and operated shop dedicated to honesty, reliability, and quality workmanship. Andrew and Alysa have worked hard to build a team that reflects their vision with skilled technicians who care about doing the job right and treating every customer like family. Their focus has always been on creating an environment where people feel confident and at ease bringing their vehicles in, knowing they will always receive transparent service, fair pricing, and expert care. Whether you’re just stumbling upon us or have been visiting us for several years, we look forward to serving you soon. We are open Monday through Friday, [autolab field=“shop_hours”].

Here to Keep You Moving Forward

At NAPA AutoPro – Upper James, our commitment to genuine car care is the foundation of everything we do. It’s not just about fixing cars for us; it’s about doing right by every person who walks through our doors. We take pride in providing honest, thorough, and thoughtful service because we know that trust is earned, not given. We wouldn’t be where we are today without that commitment, and we don’t take it for granted. Our goal is always to ensure you feel well cared for from your very first visit to every service thereafter. We offer a wide range of services to meet all your automotive needs. Whether your check engine light is on, your A/C isn’t cooling properly, or it’s just time for your next service interval, we are here to get the job done. More than anything, we’re here to serve in whatever way you need us.

An Elevated Auto Shop Experience

Our values are more than just words at our auto shop. They’re the catalyst behind every service we provide and every conversation we have. Driven to serve and committed to care — our mission shows up in the way we treat people, service vehicles, and run operations. We believe that every interaction, no matter how brief or minor, is an opportunity to build a relationship, a notion we engage with every day. Our shop is a place we’re proud of, not just for the quality of work we do but for the environment we’ve cultivated. We believe in empowering our team, supporting their growth, and creating a space where technicians, service advisors, and customers feel valued. At NAPA AutoPro – Upper James, it’s a community more than a workplace. See what we mean when you visit us at our Hamilton location. You can get more details before visiting by calling {{PHONE}}.